Reference

Your data stays secure with us

We collect only what we need to let you deposit via DANA, OVO, GoPay and QRIS, verify your account and process withdrawals.

Account verified in secondsPayment data encrypted end-to-endWithdrawal verification built in
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How to contact us about your privacy

Team online

Email Support

Send privacy questions or data requests to our support team. Response time is usually within 24 hours during business days.

Live Chat

Available in the account menu. Our team in Medan and Semarang can answer privacy and data-access questions in real time.

Account Settings

Review and update your personal information, payment methods and contact preferences directly in your profile page.

YOUR RIGHTS EXPLAINED

Data protection and account security

Data You Can Access

Log into your account and view your full transaction history, profile details, game activity and withdrawal records anytime. Request a full data export by contacting support.

Changes You Can Make

Update your name, email, phone or payment methods directly in settings. Close your account permanently via the account menu; we'll archive your data per retention policy.

Encryption in Motion

All deposits via DANA, OVO, GoPay and QRIS use SSL encryption. Your session is also encrypted, so login credentials and game activity stay private on the wire.

Cookies and Tracking

We use cookies to remember your login, keep you signed in and measure site usage. You can disable non-essential cookies in your browser settings without losing core account access.

Third-Party Sharing

We share only the minimum data with payment processors, fraud checkers and our hosting provider. We never sell your personal information to advertisers or other brands.

Retention Schedule

Account data stays for the duration of your membership plus 7 years after closure for compliance. You can request deletion of non-essential information earlier where local law permits.

Privacy policy questions answered

No. We keep your email, phone number and account details inside our system only. Payment processors and fraud-detection partners see only what they need to process your deposit. We do not sell any personal data to marketers, advertisers or third parties.

Your transaction records stay in your account as long as you are active. After you close your account, we keep them for 7 years to comply with Indonesian financial record laws, then delete them. You can request an export anytime.

You can close your account anytime in settings. We will stop collecting new data from that moment. Deletion of older records depends on local law; contact support to discuss your specific request and what we can do within regulatory requirements.

Your DANA, OVO, GoPay or QRIS details travel encrypted to our payment processor. We do not store full card or wallet credentials on our servers. Only your account balance and a transaction reference remain in your account for reconciliation and withdrawals.

Yes. We use cookies to keep you logged in, remember your preferences and track page visits so we can improve the experience. You can turn off non-essential cookies in your browser; essential login cookies cannot be disabled without logging out each time.

Email support or use live chat inside your account menu. Our team can answer specific privacy questions, help with data access requests and escalate concerns to our data protection officer where necessary.

Your account data is stored on servers in regions we specify in our terms. Payment processors may route your transaction data internationally to complete deposits via DANA, OVO, GoPay and QRIS. This depends on local law and processor infrastructure.